THIS WEEK’S BANK RIP-OFF: The Financial Conduct Authority (FCA) said it had reached a deal with insurer CPP and 13 high street banks and credit card issuers to pay customers compensation of up to 1.3 billion pounds for mis-sold credit card insurance.
It is the latest mis-selling scandal to hit Britain’s banks, which have been forced to increase their capital buffers partly because of huge compensation payments.
“Seven million customers, who between them bought and renewed about 23 million policies, will soon receive a letter from CPP giving more information on the process,” the FCA said in a statement .
Banks are still paying out compensation for mis-selling payment protection insurance (PPI), which so far has totalled well over 10 billion pounds.
The Financial Services Authority, which was replaced by the FCA in April, fined CPP 10.5 million pounds in November for mis-selling. Card protection insurance costs about 30 pounds a year, with identity protection about 80 pounds annually.
The FCA said customers were given misleading and unclear information about the policies and ended up buying protection they did not need.
The banks, credit card issuers and CPP have agreed to a “scheme of arrangement” which seeks to make processing claims simpler and easier, subject to High Court approval.
The banks and credit card issuers are Bank of Scotland, Barclays, Canada Square Operations, Capital One, Clydesdale Bank, Home Retail Group Insurance Services, HSBC, MBNA, Morgan Stanley, Nationwide, Santander, RBS and Tesco Personal Finance.
The FCA said the first payments were not due until spring 2014.